Fraser Tanner joined Batch in 2000 from the world of foreign exchange, where he had rolled out an internet trading solution for business-to-business payments through the international banking systems. In developing Batch to improve the flow of information and integration between companies within the book and non-book trade, Fraser has been instrumental in winning industry awards including the Nibbie for the service.
Simon Parker was the first full time employee of Batch when he joined the company in March 2000. Simon designed the original Batch Returns system, which was further developed by Maria Quinn and her software development team. Simon also worked with external developers to design and build Batch Integration Software (BIS).
Simon’s role includes liaising with booksellers and suppliers on the use of the system. He also sits on a number of industry steering groups and co-ordinates with our IT team on developments for Batch.
Jonathan joined Batch as part-time Account Manager at the end of 2013 after a long career in publishing, having worked for The Firsty Group, Ian Allan, Lonely Planet and Transworld, among others.
Eileen Kelly is the engine behind Batch and does everything she can to make customers happy. She gives her team the training needed to provide excellent customer service; her hard work and caring nature ensure the very high standard of service our customers expect. Eileen semi-retired in January 2014, but she still works with us part-time.
Any bookseller using Batch who has not received at least a couple of phone calls from Linda Bowles, please raise a hand! She ensures that all our customers get the best treatment and guides booksellers new to the system through their first steps online.
Antonio joined Batch in 2005. He assists Eileen Kelly and his other colleagues with a range of administrative tasks.
Janet Ravenscroft’s background is in non-fiction, trade publishing. Now freelance, she is responsible for marketing, looks after our Twitter account and takes care of the fun stuff like the Batch gonks.
She attends LBF and FBF every year as part of the Batch sales team.
6 Bell Yard
Tel: +44 (0)207 421 4660
Fax: +44 (0)207 430 9559
Sending an email is the best way to contact us, as it provides an effective trail of communication and helps us to log your queries.
Batch Limited is a limited liability company incorporated in England and Wales Registration No. 3743992 – VAT No. GB 752049734