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02-SEP-2026
Returns Request Delay - Hachette UK Distribution (HUKD)
Please note that due to a system update at HUKD, returns requests for products distributed by them are currently delayed. Any requests that have been submitted since 17.00 on Friday and being held, and these will be processed when their system is reopened at 12.00 on 2 September. Please contact HUKD if you have any queries on this at HUKDcustomerservices@hachette.co.uk