Note the next authorisation dates for Batch Payments
BatchLine (formerly Bertline) has been a stalwart of the book trade for many years and remains the most-used stock management system in the UK and Eire. Below, we'll post answers to some common queries about both BatchLine and OpenBravo. If you can't find the solution you're looking for, send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with your shop name and topic in the subject line so that we can direct your question to the right person.
Note: Our service hours are 9am to 5pm on week days and 9am to 12pm on Saturdays and public holidays for urgent service calls. Non-urgent enquiries will usually be dealt with on the next working day.
You can download illustrated 'how-to' instructions on various aspects of BatchLine, such as electronic ordering, the goods-in process, returns and Open Bravo, from the User Guides box.
If you are using Batch Payments or Batch Returns, you will find answers to the most common questions below. Alternatively, check out our YouTube channel, Batch for Booksellers, to see a selection of short explanatory films about Batch Payments. If you still have an issue – or have suggestions for new FAQs – This email address is being protected from spambots. You need JavaScript enabled to view it. and we'll be happy to help.
BatchLine FAQs and links to instructional videos can be found here.
If you are a publisher or distributor who uses Batch to handle your payments and/or returns, you can find answers to some common queries below. If you have more specific questions, This email address is being protected from spambots. You need JavaScript enabled to view it. and we'll be happy to help.
Batch Ltd & BatchLine POS
6 Bell Yard
LONDON
WC2A 2JR
Email: mail@batch.co.uk
Switchboard: +44 (0)203 832 2430
Fax: +44 (0)20 7430 9559
