The Batch payments, returns and data services are used by the UK's leading publishers, distributors and wholesalers. Here, some of our customers explain the benefits of using our system. Whether your business is a global enterprise or a small, specialist publisher, Batch can help you trade more efficiently.
"We have been using Batch’s services for many years and the partnership with them brings great business efficiencies and benefits to our company and customers. Batch’s experienced, insightful and forward-thinking team work hard to understand and deliver on our individual needs and business aims. I would have no hesitation in recommending them as a trusted business partner."
Head of Credit Services
Penguin Random House UK
“From the payments perspective, the major advantage of Batch is that we get the data we need to do an auto-reconciliation and therefore we can allocate payments accurately and quickly. This means that our Credit Services team can use their time more positively managing credit services and making sure that customers’ accounts are open so they can continue to trade.”
Macmillan Distribution (MDL)
“NBNi have been working with the great team at Batch for many years and find the service easy to use and the support second to none. We are proud to work alongside Batch in providing a service that makes our customers’ businesses run more smoothly and that brings them such efficiencies of scale.”
Client and Customer Services Manager
"At BookSource we use Batch because it makes it easy for our customers to trade with us, and making things easy for customers is what we’re all about. But there’s more… Batch saves us time, it saves us money and it saves us hassle. Signing up to Batch is one of the best things we’ve done."
"Batch Payments has simplified the cash collection process significantly and allows us to view customer payments and any claims before the guaranteed payment at the end of the moment. Batch Returns enables us to deal with both requests and physical returns more promptly and efficiently. One of the huge benefits of the returns service is that we rarely have to deal physically with unauthorised returns or titles that are out of time."
Joint Managing Director
Combined Book Services Limited
"We find Batch a great benefit to CLC for two reasons. Firstly many of our customers are small independents and they really appreciate the simplicity of both the Batch interface and the ability to make multiple payments through one portal. Secondly, it’s a great improvement over the old booksellers' clearing house and gives a guaranteed single monthly payment that CLC can rely on."