Batch's Internet Retail Returns Solution (IRRS) software has automated the process of dealing with returns requests from online vendors. Macmillan Distribution (MDL) in the UK were experiencing high costs in dealing with spreadsheets from a major customer and inputting them into their system. They then had to extract the data and re-populate the spreadsheet without changing any formatting. Thanks to IRRS, MDL is now saving well in excess of eight days per month in manual inputting and manipulation.

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